At Pharmatech, we prioritize customer satisfaction as the foremost manufacturer of nutritional products, fostering a culture centered on diversity and inclusion. We are committed to transparency and honesty, striving for the well-being of our teams, customers, and community. With competitive compensation and benefits, along with opportunities for continuous growth in a supportive environment, Pharmatech invites individuals who align with our values to join our team.

Industry: Dietary Supplement Co-Manufacturing

Employment Type: Full-Time, On-Site

Job Summary: 

This is a full-time on-site role for a Quality Engineer at Pharmatech Labs in Lindon, UT. Quality Engineer (QE) performs a key function in maintaining and improving the Quality Management System (QMS) at Pharmatech. QE is a leadership and customer-facing role requiring clear understanding and execution of quality and regulatory requirements. When performed well, the QE naturally bolsters the company reputation and customer relationships, providing an unrivaled experience through communication, transparency, collaboration, and improvement.

Employment Type: Full-Time, On-Site

Key Responsibilities Include, but are not limited to:

• Act as a liaison between Pharmatech and the client addressing quality issues and resolutions. 
• Lead root cause analysis efforts in response to customer complaints and/or non-conformities (NCRs).
• Ensure that communications with customers are thorough, yet clear and concise.
• Play an active role in identifying opportunities to improve quality processes and systems.
• Conduct internal audits to ensure compliance with regulatory requirements, company policies, and standard operating procedures.
• Participate in external (regulatory, certification, and customer) audits.
• Work closely with the manufacturing team to ensure quality standards are understood and consistently applied.
• Provide training and support to manufacturing staff on quality standards and best practices.
• Participate and present in regular Material Review Board (MRB) meetings.
• Track and trend the health of the QMS, and present in annual Management Review meeting.

Education & Experience:

• Bachelor’s degree in a relevant field (e.g., Quality Management, Engineering, Food Science).
• Minimum of 3 years of experience in a quality role, preferably within the dietary supplement or pharmaceutical industry.
• Experience working in a co-manufacturing or contract manufacturing environment is highly desirable.

Required Skills & Abilities:

• Strong understanding of quality systems and standards relevant to the dietary supplement industry, including cGMP for NSF/NSF Sport, FDA CFR 111, and other regulatory requirements.
• Excellent problem-solving and analytical skills.
• Effective communication and interpersonal skills to interact with clients and internal teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Proficiency in quality management software and tools. (Knowledge of Asana Software is a plus)
• Detail-oriented with a strong focus on accuracy and compliance.
• Proven experience with technical writing and use of root cause analysis tools to clearly document nonconformances.

Working Conditions:

• Office and manufacturing environment.
• Standard working hours with flexibility to address urgent client needs or quality issues as they arise.